Privacy Policy
Thank you for using our Cookea! Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data, as well as your rights regarding your information.
Information We Collect
While using our services, we may collect the following types of information:
- Account Information: Such as your username, email address, or phone number.
- Communication Content: Messages, images, videos, voice data, and other content sent via our platform.
- Device Information: Device model, operating system version, unique device identifiers (e.g., IMEI), IP address, and network details.
- Location Information: With your permission, we may collect location data to provide certain features.
- Usage Data: Information about how you use the app, including features used, frequency, crash reports, and performance logs.
How We Use Your Information
The information we collect is used for the following purposes:
- To provide core features such as chatting, friend recommendations, and content sharing.
- To improve our services by optimizing performance, resolving issues, and developing new features.
- To ensure user safety by detecting and preventing fraud or illegal activities.
- To send important notifications, such as policy changes, feature updates, or account security alerts.
- To recommend content or services based on your preferences.
How We Share Your Information
We do not sell your personal information to any third party. Your information is only shared under the following circumstances:
- With your explicit consent.
- With trusted partners, such as technical support providers or payment processors.
- As required by law, such as to comply with legal obligations or respond to lawful requests from authorities.
- To protect our legal rights, such as in the context of legal disputes or investigations.
Information Protection
We implement robust technical and organizational measures to safeguard your personal information, including:
- Encrypting data transmission using technologies like SSL/TLS.
- Regularly updating and auditing our security measures to prevent unauthorized access.
- Restricting access to your data to authorized personnel only.
Your Rights
Under applicable privacy laws, you have the following rights regarding your personal information:
- The right to access and obtain a copy of your personal data.
- The right to correct inaccurate or incomplete information.
- The right to delete your account or personal data, subject to legal limitations.
- The right to restrict or object to the processing of your personal data.
If you wish to exercise your rights, please contact us using the details provided below.
Data Retention
We retain your personal information for as long as necessary to provide our services. If you choose to stop using our services and delete your account, we will delete or anonymize your data in accordance with applicable laws and regulations.
Third-Party Services
Our services may include links to third-party websites or services. These third parties have their own privacy practices, which are not governed by this policy. We recommend reviewing their privacy policies to understand how they handle your data.
Children’s Privacy
Our services are not directed to children under the age of 13. If we become aware of collecting personal data from children without parental consent, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The updated policy will be posted on this page with the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: [email protected]